ONTAP
ONTAP
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- CONTAP-139526: Maintaining an up-to-date zoneinfo timezone information packageMon, 19 May 2025
- CONTAP-151432: Error "You are copying a file to a destination that does not support encryption" is returned when copying file to CIFS share on ONTAPMon, 19 May 2025
- CONTAP-131753: CIFS PANIC: assertion "fcb->fSignature == 0x466c4362"Mon, 19 May 2025
- 7mode IssuesMon, 30 Sep 2024
- CONTAP-152435: MFP printers and scanners might fail post sending "SMB2_FILE_ALL_INFO" query to ONTAP 7-modeMon, 30 Sep 2024
- What to do from the client host after changing SSH key lengthWed, 11 Jan 2023
- Will ONTAP 7-mode be affected by CVE-1999-0170 CVE-1999-0211 CVE-1999-0554Wed, 11 Jan 2023
- Windows Server KB5008380 / CVE-2021-42287 in Enforcement mode breaks ONTAP 7-Mode CIFS AuthenticationWed, 11 Jan 2023
- Unable to SSH to Data ONTAP 7-Mode node, other commands fail with "too many open files in system"Wed, 11 Jan 2023
- Users cannot access Network Drives in 7ModeWed, 11 Jan 2023
- Vulnerability Risk. NFS ports are open over e0M interfaceWed, 11 Jan 2023
- SSH/HTTP login using trusted domain user fails due to DC response STATUS_ACCESS_DENIEDWed, 11 Jan 2023
- Stale sub-volume exports after recreating volume or qtree with the same pathWed, 11 Jan 2023
- Storage systems connected to a Cisco UCS host cannot connect or ping with jumbo frames enabled on a VLAN tagged interfaceWed, 11 Jan 2023
- Unable to access cifs.homedir - A device attached to the system is not functioningWed, 11 Jan 2023
- Unable to access etc$ directory for 7-Mode upgrade or login with Windows credentialsWed, 11 Jan 2023
- Unable to read files from a share when vscan is enabled in 7-modeWed, 11 Jan 2023
- Unable to SSH into Node due to invalid key lengthWed, 11 Jan 2023
- Panic due to a fragmented NETLOGON responseWed, 11 Jan 2023
- Panic due to giveback process is hung (vfiler_low_level) in SK processWed, 11 Jan 2023
- CONTAP-131753: CIFS PANIC: assertion "fcb->fSignature == 0x466c4362"Tue, 10 Mar 2026
- CONTAP-152435: MFP printers and scanners might fail post sending "SMB2_FILE_ALL_INFO" query to ONTAP 7-modeTue, 20 May 2025
- CONTAP-139526: Maintaining an up-to-date zoneinfo timezone information packageMon, 19 May 2025
- CONTAP-151432: Error "You are copying a file to a destination that does not support encryption" is returned when copying file to CIFS share on ONTAPMon, 19 May 2025
- 7mode IssuesMon, 30 Sep 2024
- How to perform a Data ONTAP 7-Mode takeover and givebackThu, 01 Aug 2024
- SSH/HTTP login using trusted domain user fails due to DC response STATUS_ACCESS_DENIEDWed, 11 Jan 2023
- OSSV backup fails with error: Error creating volume snapshot: Unknown VSS error code 0x80042302Wed, 11 Jan 2023
- Why am I getting a SPARES LOW warning?Wed, 11 Jan 2023
- Why is the client side I/O traffic high while the disk read is low in Data ONTAP 7-mode?Wed, 11 Jan 2023
- Unable to activate quotas on a newly created volume on a vFiler unitWed, 11 Jan 2023
- VEEAM backups fail with generally poor system performance during and after VEEAM rescansWed, 11 Jan 2023
- What are native and mixed modes, and how do I tell what mode is operating on the client?Wed, 11 Jan 2023
- What are the repercussions of a full aggregate?Wed, 11 Jan 2023
- What are the SNMP trap categories?Wed, 11 Jan 2023
- What does link-monitoring logic failed mean ?Wed, 11 Jan 2023
- What does raid.media_scrub.enable option do?Wed, 11 Jan 2023
- What happens when a disk fails and does not have a hot spare installed?Wed, 11 Jan 2023
- Why do Large 3-way, NDMP restores fail with Quantum Libraries, the Filer and a backup client like Veritas, or Reliaty?Wed, 11 Jan 2023
- Why does a Data ONTAP Edge system fail to start and return the error: VM will not be powered on due to enabled CPU power management features on the host system?Wed, 11 Jan 2023
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- ONTAP OS (7 Mode)
- 'df' command hangs for NFSv3 clients in 7-Mode
- 0 Kb files are created when hard quota limits are hit
- 7-mode How to set up file level auditing for deleted files
- 7-mode NFS clients fail to mount or access Windows-style directories with CIFS auditing enabled
- 7-Mode unable to access CIFS shares after node power up
- 7Mode exports for one volume not working after reboot
- 7Mode unable to access CIFS shares after node reboot
- 7MTT Error 02012 job failed. Reason: A technical error has occurred. Contact Technical Support
- Access to the system only available through SP
- acp.module.unresponsive:error
- After applying MS security patch Audit liveview stopped working
- After configuring a user quota for all users, administrator sees different space available
- After deleting SnapVault relations between a source and destination, on the destination, some relationships are still showing
- After enabling SMB signing, the old SMB session may become inaccessible
- Aggregates are in a double degraded or double reconstruct state
- AIX node can connect to one 7-Mode node VIF, but not its partner
- All local admin accounts except root stopped working after upgrade to ONTAP 8.2.5P5
- API invoke failed - Unable to get status from NetApp system
- Application unable to write to NAS with error: "File too large"
- Are root and administrator actually the same account on a filer?
- Are there new limits with disk sanitization in Data ONTAP 7.3?
- ASUP is triggered normally but cannot be displayed on SmartSovle
- Attempt to create pipe LSA for LsarLookupSids failed with error 0xc000005e
- Authentication error: "Unable to acquire filer credentials. Client not found in Kerberos database"
- AutoSupport message: (Exceeded maximum raw capacity) CRITICAL
- AutoSupport message: ARS Partial Path Transition
- AutoSupport Message: Chassis Power Degraded
- AutoSupport message: DISK RECONSTRUCTION FAILED for Data ONTAP 7
- AutoSupport message: OINODE:System Notification from filername (OUT OF INODES) ERROR
- Autosupport Message: RDVLFA:HA Group Notification from filer1 (RAID VOLUME FAILED) ERROR
- AutoSupport message: RLMHBL:System Alert from RLM of Filer1 (HEARTBEAT_LOSS) WARNING
- AutoSupport message: RLM HEARTBEAT STOPPED
- AutoSupport message: SNAPVALIDATOR ERROR PREVENTED
- Autosupport Message: RAIDTREE ASSIMILATION FAILED
- AutoSupport Message: SwitchTemperature_Alert
- AutoSupport reports "Logical Unit Number mapping or igroup type misconfiguration has been detected"
- Available space in volume does not increase after file deletions when the snap reserve exceeds 100% utilization
- Cannot delete or rename a file, an empty directory or qtree
- Cannot mount or access an NFS volume
- Cannot see tab for previous versions of some shares in a volume on 7-mode
- Cannot send AutoSupport e-mail, error message: Unknown User
- Can I add an alias or alternate IP to a vif (ifgrp)?
- Can I change the LUN type from image to linux?
- Can I manually fail a disk that is not responding?
- Can Network File System(NFS) mount the filer from one client, but cannot mount successfully from another type?
- Can ONTAP 8 use LDAPS with AES encryption?
- Can the cf giveback -f command be disruptive?
- Case sensitive behavior of the /etc/quotas file cause the error message: quota: can't stat file [Path_to_NTFS_qtree]: No such file or directory (/etc/quotas line [line_number])
- CIFS auditing does not work for some folders
- CIFS auditing stops on the vfiler due to no space left on the volume for audit logs
- CIFS audit log cannot be saved and viewed
- CIFS clients behind NAT get disconnected intermittently
- CIFS connections denied: Unable to acquire filer credentials: (0x96c73a12) Clients credentials have been revoked
- CIFS inaccessible by some clients using DNS name after AD object password reset
- Cifs Performance may be impacted due to spamming failed user logons in ONTAP 7-mode
- CIFS setup fails with "No Kerberos keys for this account in Active Directory"
- CIFS share inaccessible after disabling RC4 on filer and DC
- CIFS user's able to execute .exe and .dll files when UNIX executable bit is not set
- Common Internet File System protocol stops responding after all vscan servers are disconnected
- Controller disruption on forced closure of CIFS session
- Could not allocate V4Owner object for the client '10.12.13.1'
- Could not enable high_security option
- Data access routing through e0M after reboot
- Data ONTAP 7Mode Vfiler migrate fails with Connection refused error message
- Data ONTAP fails to netboot with PANIC: Going nowhere without my init
- Dedup savings are not reflected on the CIFS share and NFS exports
- Deep/wide directory structures might cause noticeable CPU overhead
- Deleted snapshot does not release space in volume/aggregate
- Disconnecting: Protocol error: expected packet type 21, got -1
- Discrepancies between aggregate and volume when using the df command
- Disks are not owned or report a Bad label after running the disk sanitize release command
- disk speed is shown incorrect
- DNS troubleshooting for multiple network issues on Data ONTAP 7-mode
- Downloading ONTAP image fails with "/mnt: write failed, filesystem is full"
- Error: The software driver for the Remote LAN Module (RLM) has detected a problem: Configuration Error (1)
- Error message: Decrypt integrity check failed
- Error message: Permanent errors on all HA mailbox disks (while writing master block) in process fmmbx_instance
- Error Message: Unable to acquire filer credentials: (0x96c73a18) Invalid password
- Ethernet RLM and e0M interface keeps going down
- Excessive messages logged for host not found in netgroup
- Filer console freezes after enabling vscan on 7 MODE system
- Ha pair does not synchronize with timeserver in Data ONTAP 7
- High CPU utilization with many concurrent 'block ownership' scanners
- High latency for NFS clients & servers inaccessible
- High latency observed on all volumes hosted on 7mode
- High user latency seen but ONTAP latency low for Data ONTAP 8 7-mode
- Home directories do not work after Data ONTAP upgrade to 8.2.2
- How can I nest NFS exports?
- How concurrency can impact throughput performance with Data ONTAP 7-Mode
- How does file locking prevent access?
- How does Gigabit Ethernet flow control work?
- How does load balancing on a VIF work?
- How does the Snapshot reserve work?
- How do I track down a misbehaving UNIX or Linux NFS client in 7-mode?
- How many pblks (parameter blocks) are available to NetApp controllers or MultiStore vFilers?
- How to access a core file from a node that has gone down
- How to add a resource in a vFiler DR configuration
- How to add Windows domain global groups to filer local groups using the useradmin command
- How to calculate a volumes usable and physical space
- How to change default 7-mode permissions for NFS access to CIFS protocol files
- How to change directory/file ACLs using the NetApp tool "secedit.exe"
- How to change the default gateway to a new gateway
- How to change the IP address of a DR vFiler
- How to change the RAID group size
- How to change the raid scrub schedule
- How to check failed (cf) giveback operation in 7-Mode
- How to clear the ARP table
- How to completely remove SnapVault relationships (7-mode only)
- How to configure a qtree which can be accessed by both Unix and Windows users in ONTAP 7-Mode
- How to configure FTP / SFTP to use Windows authentication
- How to configure NetApp storage systems for Network File System version 4 in AIX and Linux environments
- How to configure no_root_squash for Data ONTAP 7-Mode
- How to configure RSH on a Windows 2008 server
- How to configure SFTP on a 7-Mode storage system
- How to configure SNMP with user-defined traps
- How to control access to a Snapshot directory
- How to copy a qtree from one volume to another volume
- How to create the C$ and ETC$ CIFS shares in Data ONTAP 7-Mode
- How to delete a qtree or directory
- How to delete a snapshot
- How to detect corruption of stored data blocks
- How to display network statistics using ifstat
- How to display the security permissions of a file from the filer
- How to download disk firmware when upgrading Data ONTAP
- How to enable and verify SMB signing when using the DataFort
- How to enable DNS in ONTAP 7-mode without using setup
- How to Enable NFS Extended Groups in Data ONTAP operating in 7-Mode
- How to enable UNIX Style SFTP authentication
- How to find SNMP Object IDentifier (OID) based on Management Information Base (MIB) element
- How to find the WWPN of an FCVI port in Data ONTAP 7-mode
- How to get to the LOADER prompt from Data ONTAP 8 7-mode
- How to grant and remove access to CIFS shares
- How to guarantee machine account access to a CIFS share
- How to identify CIFS latency caused by Offbox services in ONTAP (DC,LDAP, VSCAN, FPOLICY)
- How to increase the maxdirsize in Data ONTAP 8?
- How to lower Network File System (NFS) operations by enabling NFS client attribute caching
- How to make major changes to vif configuration with minimal impact to system availability
- How to manage Data ONTAP 8.2 AutoSupport subsystem size and time budgets
- How to manually invoke a complete AutoSupport in Data ONTAP 8 from the CLI
- How to manually upload AutoSupport messages to NetApp in Data ONTAP 8.1 and 8.2 7-Mode
- How to map Management Information Base (MIB) name to Object IDentifier (OID)
- How to move a destination Qtree SnapMirror or SnapVault from one volume to another without requiring a new baseline transfer between primary and secondary
- How to move a mount point without having to reconfigure the NFS clients
- How to move a SnapVault or SnapMirror primary from one volume to another volume without new baseline
- How to move a vfiler from one volume to another within the same filer?
- How to move or rename the root volume on a storage system
- How to perform a Data ONTAP 7-Mode takeover and giveback
- How to perform Windows authentication and Windows-to-UNIX usermapping in ONTAP 7-Mode
- How to recover a deleted file from a snapshot using Network File System (NFS) or Common Internet File System protocol (CIFS)
- How to recover a SnapVault source from deletion
- How to repurpose physical storage in Data ONTAP 8 7-mode
- How to reset root password from boot menu ONTAP 7-Mode
- How to sanitize a storage system at the end of a lease or demo
- How to send SSH commands to the storage system without being prompted for a password
- How to setup SSH public key authentication on Windows using PuTTy
- How to set Additional User Rights Assignments on a NetApp storage system using Active Directory
- How to set the configurations on VIOS and VIOC for better performance of iSCSI with ONTAP/Data ONTAP to ensure best performance
- How to set up Kerberized NFS access for a UNIX client in an Active Directory KDC
- How to set up NTP time synchronization in Data ONTAP 7-Mode
- How to show consumed LUN space
- How to tell whether a Field Replaceable Unit (FRU) was actually replaced
- How to test SNMP trap on 7-Mode?
- How to troubleshoot issues with SSH in Data ONTAP 7-Mode
- How to troubleshoot Microsoft Client permission issues on a Data ONTAP 7-Mode storage system
- How to troubleshoot pBlk exhaustion due to Fpolicy Server
- How to troubleshoot pBlk exhaustion due to vscan server on Data ONTAP 8 7-Mode
- How to troubleshoot unexplained takeovers or reboots
- How to troubleshoot with "netstat -na"
- How to turn off access to .snapshot directory from clients
- How to update the syslog.conf without rebooting the storage system?
- How to upload a Data ONTAP 7-Mode core file for analysis
- How to upload system file to software directory without Common Internet File System Protocol (CIFS) or Network File System (NFS)
- How to upload the image in the Controller using HTTP
- How to use lun snap usage -s when deleting busy snapshot copies
- How to use the route add command
- How to visually inspect DS14 shelves for fault conditions
- Installation of Trend Micro Antivirus software fails - Access to files denied when vscan is enabled
- Invalid qtree name error in Quota initialization
- Is it possible to specify the disk that will replace a failed disk drive using the disk fail command?
- Is software based data at rest encryption supported for 7 mode systems?
- Is there a way to migrate CIFS shares from 7-mode to C-mode after 7MTT cutover?
- License add: invalid license key "....", license keys must be 28 or 42 letters in length
- LUNs served by iSCSI not visible after host maintenance
- Migration of a Data ONTAP 7-Mode qtree Snap-vault destination volume fails
- Mismatch in definitions listed in the /etc/hosts and /etc/rc files
- Mounting a volume fails with Stale Network File System (NFS) file handle error
- Netbooting a Data ONTAP 7-Mode System
- Network File System (NFS) attribute caching may cause permission inconsistencies between the filer and NFS client
- NFSv3 unable to mount after 8.2.5 to 8.2.5P5 upgrade 7-mode
- NFS operations on FlexCache cache or origin volumes hang when in disconnected mode
- NFS permission denied when using netgroups in /etc/exports file
- NFS Server not responding on HPUX 11 and 11i server
- NFS unreachable after vfiler migration
- Not able to mount CIFS share using SMB2 on RHEL 7 with Error "Operation not supported"
- ONTAP appears to generate two screen requests to the FPolicy Engine for a single file
- ONTAP reports an error message "CIFSRPC: Ignoring invalid share-level acl"
- OSSV backup fails with error: Error creating volume snapshot: Unknown VSS error code 0x80042302
- OSSV Cannot connect to source filer
- OSSV Quick Start Guide - OSSV Setup, Backup, Restore, and Troubleshooting
- OSSV SystemState backup fails with error message: could not read from socket
- Panic due to a fragmented NETLOGON response
- Panic due to giveback process is hung (vfiler_low_level) in SK process
- Panic string: raid volfsm: vol volume_name fatal multi-disk error. in process config_thread on release NetApp Release 7.x.x
- pBLK exhaustion due to High CIFS audit workloads
- Performance issues on ethernet networks when the e0m management interface is on the same subnet as production traffic
- Permissions Changed by NFS Client
- Permission denied when mounting file system with NFS v4
- PING from PC to NetApp interfaces replies with (DUP!) entry
- Poor performance in Data ONTAP 7-Mode due to excessive file deletions
- Priority is causing workload latency
- Qtree SnapMirror or SnapVault rollbacks fail with the error: Rollback_failed (cannot connect to source filer)
- Quotas
- Quota reports display UIDs instead of usernames
- Quota report displays discrepancy
- Quota report displays multiple entries for domain users
- Quota report displays SID and UID numbers
- Quota Report not reporting correct number of files or amount of space
- Quota resize returns message skipping new definition
- Reset 7-mode root password when the currently password is un-know
- Single Mode VIF is inaccessible: VIF status reports the single mode VIF as Broke
- Snapmirror schedule does not trigger any transfer
- Snapshots are showing as busy
- Snapshot locked by SnapVault could not be deleted
- SnapVault relationship is not removed when running snapvault stop command
- Snapvault snapshots on source volume are not being rolled off as per the retention in 7 mode
- SnapVault start or update results in "the qtree is not the source for the replication destination"
- Snapvault/QSM: replication destination could not set up temporary directory: No space left on device
- Space guarantee changes dynamically or after reboot, unknown cause or explanation
- Speed/duplex mismatch on Ethernet interface or Interface Group (ifgrp)
- SRA reports error during failover: Failed to create snapshots of replica devices - Unable to add the initiators passed in SRM input to initiator group
- SSH/HTTP login using trusted domain user fails due to DC response STATUS_ACCESS_DENIED
- Stale sub-volume exports after recreating volume or qtree with the same path
- Storage systems connected to a Cisco UCS host cannot connect or ping with jumbo frames enabled on a VLAN tagged interface
- sysconfig -r shows spare disk in Awaiting savecore state
- SYSTEM_BOOT_FAILED (POST failed) - AutoSupport message
- System configuration error occurs with CIFS clients when create_ucode default is set to off
- SYSTEM CONFIGURATION WARNING reported by the storage system
- System error 1240 encountered when attempting to connect to a controller from a CIFS client
- The command disk assign all fails when Disk Ownership is blank instead of Unowned
- The etc/messages file is empty
- The quota report shows 0 usage for CIFS and NFS users when administrator unintentionally took ownership of files when setting permissions
- Top SLES Issues/Workarounds/Best Practices for NFS v3/v4.0
- Unable to access cifs.homedir - A device attached to the system is not functioning
- Unable to access etc$ directory for 7-Mode upgrade or login with Windows credentials
- Unable to activate quotas on a newly created volume on a vFiler unit
- Unable to complete "cf giveback" when cifs users have open files
- Unable to read files from a share when vscan is enabled in 7-mode
- Unable to reclaim the space freed by files that have been deleted
- Unable to run "cf: forcetakeover -d" since remote synchronous mirroring is not enabled
- Unable to send network traffic over Cisco Nexus vPC with ip.fastpath enabled
- Unable to SSH into Node due to invalid key length
- Unable to SSH to Data ONTAP 7-Mode node, other commands fail with "too many open files in system"
- Unable to SSH to management IP on controller after Ontap upgrade to 8.2.5x 7-Mode
- Unable to start uninitialized SnapVault Restore operation
- Unidentified/New Disk Error: Device qualification failure
- Unix Host Access Denied error when mounting export from Vfiler using local Netgroups
- Users cannot access Network Drives in 7Mode
- VEEAM backups fail with generally poor system performance during and after VEEAM rescans
- Vulnerability Risk. NFS ports are open over e0M interface
- What are native and mixed modes, and how do I tell what mode is operating on the client?
- What are stateid, in-use owners, free owners, client count, and lease count in NFSv4 implementation of NetApp shared storage?
- What are the best practices for Physical Relocation of filers?
- What are the details of Network File System (NFS) Lock Recovery and Network Status Monitor?
- What are the maximum Fibre Channel (FC) queue depth settings per port for each controller?
- What are the repercussions of a full aggregate?
- What are the SNMP trap categories?
- What does link-monitoring logic failed mean ?
- What does raid.media_scrub.enable option do?
- What does the order of listed target ports mean in the output of igroup show?
- What happens when a disk fails and does not have a hot spare installed?
- What is Filer NIS slave on Data ONTAP?
- What is Snapshot autodelete and how is it used in 7-mode?
- What is the autosupport.support.proxy option in Data ONTAP 7-mode?
- What is the Data ONTAP SMI-S agent?
- What is the difference between hard zoning and soft zoning
- What is the difference between the deprecated options command cifs.restrict_anonymous.enable and cifs.restrict_anonymous?
- What is the lock manager protocol
- What is the method to clear or kill a hung rsh or ssh process?
- What is the order of commands in the /etc/rc file?
- What is the quickest way to copy folder / files out of a snapshot - back onto homedir on the filer?
- What is the recommended tuning for Windows Terminal Server (WTS) CIFS clients?
- What share permissions should be defined to allow FPolicy to screen files in Data ONTAP 7-mode
- What TCP ports does FlexCache use between the cache and the origin?
- What to do from the client host after changing SSH key length
- Why am I getting a SPARES LOW warning?
- Why does a Data ONTAP Edge system fail to start and return the error: VM will not be powered on due to enabled CPU power management features on the host system?
- Why do Large 3-way, NDMP restores fail with Quantum Libraries, the Filer and a backup client like Veritas, or Reliaty?
- Why is the client side I/O traffic high while the disk read is low in Data ONTAP 7-mode?
- Will ONTAP 7-mode be affected by CVE-1999-0170 CVE-1999-0211 CVE-1999-0554
- Windows Server KB5008380 / CVE-2021-42287 in Enforcement mode breaks ONTAP 7-Mode CIFS Authentication
