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Element OS_Kbs

 

Element OS_Kbs

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Cannot Communicate with Node ID
SolidFire Application cannot communicate with node ID
Cluster Not Reporting
How to troubleshoot Cluster Not Reporting Alert
Upgrade Pre-Checks
SolidFire and HCI Cluster upgrade pre-checks for all upgrades
Support Bundle
How to collect a support bundle from a SolidFire or HCI storage cluster
Can't Login?
Not able to log into Cluster UI after upgrade to Element software
Async Delay
Replicating volume pairs have an Async Delay greater than 360 minutes
Other Resources
  • Why is H610S Upgrade time longer than SF19210?Wed, 11 Jan 2023
  • Why is the HTML 5 remote console plugin not available on my storage nodeWed, 11 Jan 2023
  • Windows 2019 VM on UCS blade cannot format datastoreWed, 11 Jan 2023
  • What does the Solidfire VASA Provider do?Wed, 11 Jan 2023
  • What is 127.0.0.53 in DNS Servers setting?Wed, 11 Jan 2023
  • What is the difference between 4K blocks and 512eWed, 11 Jan 2023
  • What is the meaning of "Block Capacity until Warning" in Cluster UI?Wed, 11 Jan 2023
  • What is the password policy for Element storage users?Wed, 11 Jan 2023
  • What is the recommended usage of ATS with SolidFire?Wed, 11 Jan 2023
  • What LACP rate  setting is recommended on Element OS?Wed, 11 Jan 2023
  • Where is the Element Multi-factor Authentication guide located?Wed, 11 Jan 2023
  • Which tools can be used to list virtual volume bindings?Wed, 11 Jan 2023
  • Why a user with no access to NetApp HCI cluster UI can manage the cluster from Element Plug-in?Wed, 11 Jan 2023
  • Why did we receive an email notification without seeing obvious errors in Active IQ?Wed, 11 Jan 2023
  • "Unknown CHAP Username" iSCSI events in Element Software when attempting to connect to storage from ESXiWed, 11 Jan 2023
  • Upgrade of Element node stops due to missing or read only /dev/sdk2 boot partitionWed, 11 Jan 2023
  • Upgrade to Element 12.5 not completing due to missing tlsCiphersWed, 11 Jan 2023
  • Upgrading node fail with "Error while activating persisted packages"Wed, 11 Jan 2023
  • Uplinks flapping on H300EWed, 11 Jan 2023
  • vCenter information on API collection in ActiveIQ not updatingWed, 11 Jan 2023
  • blocksDegraded. Only a single complete copy of the block data is accessible - AutoSupport MessageWed, 18 Sep 2024
  • How to collect a support bundle from a SolidFire or HCI storage clusterMon, 12 Feb 2024
  • How to abort an Element software upgrade with the mNode REST APIWed, 11 Jan 2023
  • How to reboot an Element storage nodeWed, 11 Jan 2023
  • Unable to add SolidFire cluster on VCP  with vCenter Linked ModeWed, 11 Jan 2023
  • How to suppress alerts in SolidFire Active IQWed, 11 Jan 2023
  • How to collect the System Event Logs (SEL) on an H-Series nodeWed, 11 Jan 2023
  • How to transfer a file from a SolidFire Management Node to a computerWed, 11 Jan 2023
  • Ignore active cluster faults in HCC to continue upgradeWed, 11 Jan 2023
  • A warning or error in your web browser when trying to access your Element clusterWed, 11 Jan 2023
  • AutoSupport Message: 'System memory is very low' on Element software 12.0 and aboveWed, 11 Jan 2023
  • NetApp SolidFire node reports PCIe Error : Bus Correctable/Uncorrectable ErrorWed, 11 Jan 2023
  • Old snapshots are not deleted automaticallyWed, 11 Jan 2023
  • Unable to discover devices when running SRM/SRA with ElementWed, 11 Jan 2023
  • Adding static route fail with "Malformed network configuration on xxx: Invalid type: expected array but found"Wed, 11 Jan 2023
  • How to determine if a SF node has an AC or DC power supply unitWed, 11 Jan 2023
  • How to ssh to a cluster node running Element version 12.5 or greaterWed, 11 Jan 2023
  • How to reboot or shutdown a SolidFire storage node which is not in a clusterWed, 11 Jan 2023
  • How to shut down an Element storage node for maintenance using Healthtools (sfinstall)Wed, 11 Jan 2023
  • SolidFire MVIP is using weak SSL certificateWed, 11 Jan 2023

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