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Cluster acquisition is stuck in progress with AIQUM 9.14

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active-iq-unified-manager
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Applies to

Active IQ Unified Manager (AIQUM) 9.14RC and GA

Issue

  • Cluster acquisition is stuck in progress for hours

Cluster discovery failed. Rediscover the cluster after resolving the issue

  • Cluster acquisition fails, au.log:

ERROR [Thread-4] o.a.q.j.JmsConnection (JmsConnection.java:165) - Failed to connect to remote at: amqp://localhost:56072
WARN  [Thread-4] c.n.a.d.a.DataCollectorTrigger (DataCollectorTrigger.java:210) - Failed to connect to Broker, will retry shortly

  • Acquisition fails on particular times on a day which is temporarily fixed after a reboot/restart of a server only to be failed again
  • Reported in the server_acq.log

2024-05-21 10:55:23,416 ERROR [QpidJMS Connection Executor: ID:d5f45294-5f41-4e89-8a0c-45a91bcebd67:1] c.n.s.m.JmsBase (JmsBase.java:238) - Disconnected from Broker, retrying to connect

2024-05-21 10:55:23,406 ERROR [QpidJMS Connection Executor: ID:a3dc0377-2513-45f9-814a-9a0f9d239ac5:1] c.n.s.m.JmsBase (JmsBase.java:236) - Linked Exception: org.apache.qpid.jms.provider.exceptions.ProviderConnectionRemotelyClosedException: Connection closed by external action [condition = amqp:connection:forced]

2024-05-21 10:55:23,416 ERROR [QpidJMS Connection Executor: ID:a3dc0377-2513-45f9-814a-9a0f9d239ac5:1] c.n.s.m.JmsBase (JmsBase.java:238) - Disconnected from Broker, retrying to connect

2024-05-21 10:55:23,421 INFO [Thread-184] c.n.s.m.JmsBase (JmsBase.java:103) - Trying to connect to Broker

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