ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- How to set up iSCSI MPIO on WindowsApr, 2026
- SwitchSNMPCommunication_Alert in ONTAP 9.16 with Unsupported CN1610 Cluster SwitchesMar, 2026
- FAS2820: Resolving 10Gbps Network Speed IssueMar, 2026
- FAS26xx and FAS27xx controller running in Single-Path HA with no external shelfMar, 2026
- How to physically populate a DS224C or NS224 disk shelf with a partial set of disksMar, 2026
- NVMe Disk in slot 0 Missing on one controller after cluster setupMar, 2026
- Port offline due to Netapp 100G FINISAR SFPs (X65406) incompatibility with 400G/800G switchesMar, 2026
- How to troubleshoot correctable memory errors on FAS and AFF systemsMar, 2026
- Unresponsive LIFs from Multiple portsMar, 2026
- Cisco Switch ISSU Upgrade Precheck Cannot Proceed due to Non-Edge forward portMar, 2026
- Cluster port CRC error increases after replacing cluster switchMar, 2026
- Cluster port repeatedly goes down and upMar, 2026
- Coin cell Real Time Clock (RTC) battery reports low or high voltage state incorrectlyMar, 2026
- Controller Takeover Due to LPC Reset and Abnormal RebootMar, 2026
- How to check if disk firmware upgrade failed on one or more disksMar, 2026
- How to partially populate a controller with an internal shelf with driveMar, 2026
- How to reseat an I/O module on an AFF/ASA A20,A30,A50,C30,C60 or FAS50Mar, 2026
- Which hardware platforms support software-based encryption (NVE and NAE)?Mar, 2026
- Why does the native VLAN change on cluster switch RCF 1.6 and newer?Mar, 2026
- Why is interface information different between "network port show" and "ifconfig"?Mar, 2026
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
- How to manually download EMS log file via SPI?
- How to identify a failed disk prior to replacement
- BIOS updates for memory reliability and the PPR feature
Highest rated
(rating)- X4030S drives are failed in newly setup AFF-C800 HA pair
- XL710 LACP ifgrp member port marked as down
- Automatic shutdown sequence canceled
- Bat 3.0V is critical low
- Bad response of vscan server causes high volume latency
- Battery Low with SP HBT MISSED
- Battery events on AFF-A900/FAS9500 with BMC Firmware <16.3
- A wrong partition size after adding new disks to the system
- A shelf component is in a non-normal state
- Auto mount does not work after NFS client reboot
- AutoSupport reports DualControllerHa_Alert ALERT
- Autosupport not sent when a disk is failed
- AutoSupports using HTTPS via proxy in ONTAP fails with error"Received HTTP code 403 from proxy after CONNECT"
- Is there any alert traps or events detected before reaching maximum directory size (maxdirsize) limit?
- What is the impact when replacing the Self-Signed SSL certificate with Certificate Authority (CA) signed certificates?
Recently updated
(date updated)- How to set up iSCSI MPIO on Windows
- SwitchSNMPCommunication_Alert in ONTAP 9.16 with Unsupported CN1610 Cluster Switches
- FAS2820: Resolving 10Gbps Network Speed Issue
- FAS26xx and FAS27xx controller running in Single-Path HA with no external shelf
- How to physically populate a DS224C or NS224 disk shelf with a partial set of disks
- NVMe Disk in slot 0 Missing on one controller after cluster setup
- Port offline due to Netapp 100G FINISAR SFPs (X65406) incompatibility with 400G/800G switches
- How to troubleshoot correctable memory errors on FAS and AFF systems
- Unresponsive LIFs from Multiple ports
- Cisco Switch ISSU Upgrade Precheck Cannot Proceed due to Non-Edge forward port
- Cluster port CRC error increases after replacing cluster switch
- Controller Takeover Due to LPC Reset and Abnormal Reboot
- How to check if disk firmware upgrade failed on one or more disks
- How to partially populate a controller with an internal shelf with drive
- How to reseat an I/O module on an AFF/ASA A20,A30,A50,C30,C60 or FAS50
Recently added
(date created)- X4030S drives are failed in newly setup AFF-C800 HA pair
- X50130A port stays offline
- XL710 LACP ifgrp member port marked as down
- X380 TM10E10TA07 shows as 100GB in sysconfig -a
- X389 WLNDE22TA07 drives with NA02 firmware reporting scsi.cmd.notReadyCondition (0x2 - 0x4 0x1 0x2)
- X1148A in unsupported slot on AFF C800
- Will AFF-C30 node shutdown when management port have excessive traffic flow in?
- Will Disk Firmware Upgrade Operations Be Paused During RAID Scrub
- Will ownership of partition disk assigned to different node cause impact?
- Will the OpenSSH version be updated when upgrading the BMC firmware version?
- Will the power consumption be greater than normal operation when rebooting a node?
- Why "shelf.esh4.auto.reset.enable" removed from ONTAP 9.15.1?
- Why "storage disk show" result from CLI different with command line page example
- Why is the initial disk configuration of my AFF A70 set up in a specific pattern
- Why does only one node report a power issue during maintenance
