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SANtricity & Drive Upgrades
Upgrading SANtricity software & drive firmware
E-Series AutoSupport Messages
All alerts that open AutoSupport cases
AutoSupport
How to configure AutoSupport
Volume Groups vs Disk Pools
How do Volume Groups differ from Dynamic Disk Pools
Default Management IPs
A list of default Management Port IP addresses for E-Series systems
AutoSupport Issues
Articles on multiple causes for AutoSupport failures
Other Resources
  • E-Series SANtricity Unified Manager and Web Services Proxy bdb directory filling up quicklyWed, 11 Jan 2023
  • Unidentified Storage Array in SANtricity Storage ManagerWed, 11 Jan 2023
  • How to change the shelf/tray ID number in an E-Series systemWed, 11 Jan 2023
  • How to configure Santricity SMI-s ProviderWed, 11 Jan 2023
  • How to find the value for the system idWed, 11 Jan 2023
  • Is it possible to fail ongoing mirror synchronizing?Wed, 11 Jan 2023
  • Is it possible to present a volume to more than one host groupWed, 11 Jan 2023
  • Placed wrong drive type in the SSD cacheWed, 11 Jan 2023
  • SANtricity Unified Manager can't connect to the E-Series arrayWed, 11 Jan 2023
  • Drawer slot showing unavailable in SANtricity upon new installationWed, 11 Jan 2023
  • E-Series AutoSupport is not automatically generated for critical eventsWed, 11 Jan 2023
  • E-Series AutoSupport is not delivered using SMTPWed, 11 Jan 2023
  • E-series command line interface "SMcli" response is very slowWed, 11 Jan 2023
  • E-Series drive returned check condition causing RHEL errorsWed, 11 Jan 2023
  • E-series LDAP Nested user groups not workingWed, 11 Jan 2023
  • E-Series reboot with "Panic Reason: CrushOperation::resume: reconSetup failed"Wed, 11 Jan 2023
  • E-Series SANtricity OS upgrade pre-check fails due to event log verification failureWed, 11 Jan 2023
  • Cache Backup Device Insufficient Capacity Failure Type Code: 253Wed, 11 Jan 2023
  • Core Dump Captured with Reboot Reason: 0x70002Wed, 11 Jan 2023
  • E-Series reports CORRUPT_VPD_EEPROM-Recovery Failure Type Code: 114Wed, 11 Jan 2023
  • How to change the shelf/tray ID number in an E-Series systemWed, 11 Jan 2023
  • E-Series SANtricity OS upgrade pre-check fails due to event log verification failureWed, 11 Jan 2023
  • Drawer slot showing unavailable in SANtricity upon new installationWed, 11 Jan 2023
  • E-series LDAP Nested user groups not workingWed, 11 Jan 2023
  • E-Series Storage Manager attempts to send AutoSupport messages to testsupport.netapp.comWed, 11 Jan 2023
  • How to collect support data for NetApp E-Series Storage ArraysWed, 11 Jan 2023
  • What is the Major Event Log?Wed, 11 Jan 2023
  • What is Unreadable Sector ManagementWed, 11 Jan 2023
  • E-Series controller "Assertion failed" reset due to FC chip faultWed, 11 Jan 2023
  • E-Series disk pool degraded after drive replacement and Recovery guru reports drive failureWed, 11 Jan 2023
  • E-Series SANtricity Unified Manager and Web Services Proxy bdb directory filling up quicklyWed, 11 Jan 2023
  • The performance graph shows the truncation or misses some partWed, 11 Jan 2023
  • Unidentified Storage Array in SANtricity Storage ManagerWed, 11 Jan 2023
  • What are the network ports utilized by an E-Series array?Wed, 11 Jan 2023
  • What are the types of reboots and their differences on E-Series controllers?Wed, 11 Jan 2023
  • What is the maximum configurable SSD cache size on E-Series storage systems?Wed, 11 Jan 2023
  • Why does ASUP auto case creation not always occur on systems with an OEM version of SANtricity Storage Manager?Wed, 11 Jan 2023
  • Is it possible to present a volume to more than one host groupWed, 11 Jan 2023
  • Placed wrong drive type in the SSD cacheWed, 11 Jan 2023
  • SANtricity Unified Manager can't connect to the E-Series arrayWed, 11 Jan 2023

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