Wrong reports E-Series Power supply failed CRITICAL
Applies to
- SG5712
- Power Supplies Firmware 01.10
Issue
- In this case, Power supply 1 failed was raised in
STORAGE-ARRAY-PROFILE
--SHELVES
:
Power Supplies Detected: 2
Power supply status: Failed
Location: Left
Part number: 114-00148+F1
Serial number: Serial number
Date of manufacture: Not Available
STATE-CAPTURE-DATA
--evfShowVol
--ssmShowSubTree
shows PSU 1 status OK:
[Power Supply]
Status: Okay
Access Path Status: Okay
Swapped?: No
Predicted Fail?: No
...
Slot: 1
Parent Slot: 1
Relative Slot: 1
Relative Parent Locations: Enclosure(1) Support CRU(1)
...
Component Reported: Yes
Error Rep When Missing: Yes
Attn Request / Attn On: No / No
...
Fault LED On?: No
Additional Failure?: No
Requested On?: Yes
Off?: No
Has Power Input?: Yes
DC Under Voltage?: No
DC Failed?: No
...
Firmware Revision: 01.10
- After that, error message was disappeared,
STORAGE-ARRAY-PROFILE
shows Power supply status back toOptimal
:
Power Supplies Detected: 2
Power supply status: Optimal
Location: Left
Part number: 114-00148+F1
Serial number: Serial number
Date of manufacture: Not Available