How to Clear Locked Files with Global File Cache Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:global-file-cacheSpecialty:bluexp_gfcLast Updated: Applies to Global File Cache (GFC) Description Clearing the lock from a file that a user no longer has open