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NetApp Stage KB

node panic with PCI NMI and page fault error

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ontap-9
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Applies to

  • FAS2620

Issue

Node panic with following console output.

SP-login: login: PANIC  : PCI Error NMI from device(s):RPT(0,3,2):QLogic FC/10GbE CNA on Controller. 
version: 9.3P17: Fri Nov  1 05:57:23 EDT 2019 conf   : x86_64.optimize.nodar

PANIC: PCI Error NMI from device(s):RPT(0,3,2):QLogic FC/10GbE CNA on Controller.  in process e0e errq on release 9.3P17 (C) on Tue Mar  7 18:50:38 JST 2023 version: 9.3P17: Fri Nov  1 05:57:23 EDT 2019
DUMPCORE: START
Dumping to disks: 0b.03.7 0b.00.4 0b.03.3 0b.00.5
DUMPCORE: END -- coredump written
coredump: total ms 231527 chunks of all zeroes 0
System rebooting...
Tue Mar  7 11:40:59 2023 [nv2flash.restage.progress:NOTICE]: ReStage is not needed because the flash has no data.
Attempting to use existing varfs on /dev/nvrd1
Writing entropy file:.
PANIC  : page fault (supervisor read data, page not present) on VA 0x88 cs:rip 0x20:0xffffffff803c49a1 rflags 0x10282
version: 9.3P17: Fri Nov  1 05:57:23 EDT 2019
conf   : x86_64.optimize.nodar
cpuid = 5
Uptime: 16s
coredump: primary dumper is not yet registered this early during system initialization. A coredump will not be available at this time.
coredump: secondary dumper is not yet registered this early during system initialization. A coredump will not be available at this time.
System halting...

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