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NetApp Stage KB

Page fault Panic during head upgrade

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Visibility:
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Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • FAS/AFF Platforms

Issue

  • During head upgrade procedure node has a Panic event and is unable to boot. Continuous boot loop:

    PANIC  : page fault (supervisor read data, page not present) on VA 0x50 cs:rip 0x20:0xffffffff807b8c22 rflags 0x10246

  • Core file generated

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