Incorrect procedure used during motherboard headswap Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:ontap-9Specialty:HWLast Updated: Applies to ONTAP 9 Issue During a headswap from a version1 motherboard to a version2 motherboard the incorrect procedure was followed