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AFF-A800 e0a/e0b port down

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Applies to

  • ONTAP 9
  • AFF-A800

Issue

  • e0a/e0b down in sysconfig -a

slot 0: Dual 40/100G Ethernet T62100-MEZZ
e0a MAC Address: d0:39:ea:a8:f4:b1 (auto-unknown-fd-down)
e0b MAC Address: d0:39:ea:a8:f4:b9 (auto-unknown-fd-down)
Device Type: T6 2
Firmware Version: 1.26.4.0

  • EMS log:

[?] Tue May 21 16:39:40 +0900 [AI-A800-02: intr: netif.fatal.err:alert]: The network device in slot 0 encountered fatal error e0a/e0b.
[?] Tue May 21 16:39:40 +0900 [AI-A800-02: kernel: netif.linkDown:info]: Ethernet e0a: Link down, check cable.
[?] Tue May 21 16:39:40 +0900 [AI-A800-02: kernel: netif.linkDown:info]: Ethernet e0b: Link down, check cable.
[?] Tue May 21 17:00:00 +0900 [AI-A800-01: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 20 minutes: link0 down
[?] Tue May 21 17:00:00 +0900 [AI-A800-01: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to link0 down.

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