Stuck at ONTAP upgrade via System Manager Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:ontap-9Specialty:CORELast Updated: Applies to ONTAP System Manager (OSM) ONTAP upgrade Issue When we upgraded ONTAP version through the web UI, we found no progress for several hours, but got stuck in pausing.