ONTAP System Manager KBs

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ONTAP System Manager KBs

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New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.

Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.

Delete files or folders
How to delete files and folders using ONTAP System Manager.

Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.

Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.

New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.

Other Resources

Why does the S3 bucket created in Multiprotocol show as empty on OSM bucket pageFri, 06 Mar 2026
Which severity level of EMS events is displayed as error on Health in System Manager?Fri, 06 Mar 2026
When use-start-tls-for-ad-ldap is set to true on the tunnel SVM, can ONTAP System Manager be authenticated using LDAP over TLS?Fri, 06 Mar 2026
Which API permission enables file deletion for a custom role in FSA ?Fri, 06 Mar 2026
Which ONTAP System Manager feature should be used to back up data to Amazon S3 Glacier Deep Archive for long-term retention?Fri, 06 Mar 2026
What is the default value for Superuser Security Types when creating export policy while create volume with System Manager?Fri, 06 Mar 2026
What is the impact of enabling Online Certificate Status Protocol (OCSP) in ONTAPFri, 06 Mar 2026
When a Snapshot policy is created in ONTAP System Manager, the scope cannot be selected and is set to SVMFri, 06 Mar 2026
When editing local users from ONTAP System Manager, loading local group information fails to completeFri, 06 Mar 2026
When is service policy : sm-custom-service-policy-nas-s3 created?Fri, 06 Mar 2026
Which log level is being modified when changing the log level under UI Settings under Cluster Settings in System Manager?Fri, 06 Mar 2026
Volume creation failed in OSM because no suitable local tier can be foundFri, 06 Mar 2026
Volume Fractional Reserve Settings on NetApp ASA-R2 SystemsFri, 06 Mar 2026
Volume offline fails with error volume is busy due to an ongoing volume moveFri, 06 Mar 2026
WebAuthn MFA registration in ONTAP fails during challenge verificationFri, 06 Mar 2026
What are the display intervals for the performance graphs in ONTAP System Manager for each selected period?Fri, 06 Mar 2026
What do the different items statuses displayed in ONTAP System Manager indicate?Fri, 06 Mar 2026
What do the IOPS, latency, and throughput values displayed in the Performance pane of ONTAP System Manager represent mean?Fri, 06 Mar 2026
Unstable display of ARP detection results in System Manager after click "View suspected file type" buttonFri, 06 Mar 2026
Unable to login to the ONTAP CLI and System Manager using an AD domain accountsFri, 06 Mar 2026

Error During SVM Creation in ONTAP System Manager When Configuring DNS/LDAPFri, 06 Mar 2026
Volume creation failed in OSM because no suitable local tier can be foundFri, 06 Mar 2026
Local Tier Encryption showing 50 percentage in OSMFri, 06 Mar 2026
System manager shows inactive data stored locallyFri, 06 Mar 2026
Unable to configure SAML MFA authentication: the data file was not downloaded from the specific idp URLFri, 06 Mar 2026
Why does ONTAP System Manager always show default snapshot name as different than cluster timeFri, 06 Mar 2026
vol move command fails as the vol move operation fails through GUI (OnCommand System Manager) and CLIFri, 06 Mar 2026
When SAML is enabled the connection to System Manager is not secureFri, 06 Mar 2026
Why is snapshot reserve set at 5% for NAS volumes even when snapshots are disabled?Fri, 06 Mar 2026
XSS vulnerability on ONTAP System ManagerFri, 06 Mar 2026
System Manager and CLI report "Storage failover is disabled"Fri, 06 Mar 2026
System Manager shows "Volume is being moved" but the move is successfulFri, 06 Mar 2026
System Manager shows flexgroup balance as lowFri, 06 Mar 2026
System Manager still reporting an update in progress after upgrade completedFri, 06 Mar 2026
Unable to access System Manager or ssh to cluster-mgmt IPFri, 06 Mar 2026
Unable to access System Manager with error "ERR_CONNECTION_RESET"Fri, 06 Mar 2026
Unable to connect to Cluster management lif via SSH and System ManagerFri, 06 Mar 2026
Unable to delete Storage Virtual Machine/Vserver from OnCommand System Manager WebUI. Error: API failed, RPC Server remove failedFri, 06 Mar 2026
Unable to Edit Volume on System Manager with ONTAP API Failed: entry doesn't exist (Error: 15661)Fri, 06 Mar 2026
Update to 9.7 failing via System Manager and via command lineFri, 06 Mar 2026