E-series Power Supply/Fan report failed but are online Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:e-series-systemsSpecialty:esgLast Updated: Applies to E-series systems Issue The recovery Guru reports that the power supply or fan is failed. But a physical inspection shows the unit is online.