TMP files and lost work Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:global-file-cacheSpecialty:bluexp_gfcLast Updated: Applies to Global File Cache (GFC) Microsoft Office applications Issue TMP files are being created on the share for some clients using Microsoft Office applications Some work cannot be recovered from the TMP files