Sync taking longer to finish than normal Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:cloud-syncSpecialty:nasLast Updated: Applies to BlueXP Copy & Sync Issue BlueXP Copy & Sync relationship is taking longer than normal to complete sync.Sync appears to be stuck at 99% but eventually will finish.Broker reports being out of date