Skip to main content
NetApp Stage KB

New Cloud Volumes ONTAP Working Environment deployment fails

Views:
1
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Manager (CM)
  • Cloud Volumes ONTAP (CVO)
  • Microsoft Azure

Issue

  • Cloud Manager is reporting an error when trying to create a new working environment:
    Error:Operation Deploy VM Template wasn't completed
  • Log snippets from Cloud Manager show the working environment creation failure followed by scope locks error:
2020-12-06 04:36:24,728 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] (oncloud-akka.actor.default-dispatcher-771) [AzureClient$:106] Operation Deploy VM Template wasn't completed
2020-12-06 04:36:24,729 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] (oncloud-akka.actor.default-dispatcher-784) [AzureVsaCreateFlowExecutor:139] Could not create VSA working environment with name ZUSE2PDAXCST203
com.netapp.oncloud.simplicator.client.azure.AzureMessages$OperationWasntFinishedException: Operation Deploy VM Template wasn't completed
at com.netapp.oncloud.azure.AzureClient$QueryForOperationCompletion$$anonfun$waitForOperationToComplete$5.apply(AzureClient.scala:107) ~[server-3.9.0.1605818824116.jar:3.9.0.1605818824116]
at com.netapp.oncloud.azure.AzureClient$QueryForOperationCompletion$$anonfun$waitForOperationToComplete$5.apply(AzureClient.scala:96) ~[server-3.9.0.1605818824116.jar:3.9.0.1605818824116]
at scala.concurrent.Future$$anonfun$flatMap$1.apply(Future.scala:251) ~[scala-library.jar:?]
at scala.concurrent.Future$$anonfun$flatMap$1.apply(Future.scala:249) ~[scala-library.jar:?]
at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:32) [scala-library.jar:?]
at com.netapp.oncloud.logging.MDCPropagatingDispatcher$$anon$1$$anon$2.run(MDCPropagatingDispatcher.scala:60) [server-3.9.0.1605818824116.jar:3.9.0.1605818824116]
at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:39) [akka-actor_2.11-2.4.20.jar:?]
at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:415) [akka-actor_2.11-2.4.20.jar:?]
at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260) [scala-library.jar:?]
at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339) [scala-library.jar:?]
at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979) [scala-library.jar:?]
at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107) [scala-library.jar:?]

2020-12-06 04:36:30,932 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] (simplicator-akka.actor.default-dispatcher-66193) [SimplicatorServerActor:255] Simplicator request to http://localhost:8080/AzureProtocol/...eResourceGroup failed: The scope '/subscriptions/subscription number/resourceGroups/resource group id num; cannot perform delete operation because following scope(s) are locked: '/subscriptions/subscription number/resourceGroups/resource group id num;. Please remove the lock and try again. Code: ScopeLocked

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
a7cd559e-5172-470b-a8c2-aa5842f2be1f