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NetApp Stage KB

New Cloud Volumes ONTAP Working Environment deployment fails

Last Updated:

Applies to

  • Cloud Manager (CM)
  • Cloud Volumes ONTAP (CVO)
  • Microsoft Azure


  • Cloud Manager is reporting an error when trying to create a new working environment:
    Error:Operation Deploy VM Template wasn't completed
  • Log snippets from Cloud Manager show the working environment creation failure followed by scope locks error:
2020-12-06 04:36:24,728 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] ( [AzureClient$:106] Operation Deploy VM Template wasn't completed
2020-12-06 04:36:24,729 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] ( [AzureVsaCreateFlowExecutor:139] Could not create VSA working environment with name ZUSE2PDAXCST203$OperationWasntFinishedException: Operation Deploy VM Template wasn't completed
at$QueryForOperationCompletion$$anonfun$waitForOperationToComplete$5.apply(AzureClient.scala:107) ~[server-]
at$QueryForOperationCompletion$$anonfun$waitForOperationToComplete$5.apply(AzureClient.scala:96) ~[server-]
at scala.concurrent.Future$$anonfun$flatMap$1.apply(Future.scala:251) ~[scala-library.jar:?]
at scala.concurrent.Future$$anonfun$flatMap$1.apply(Future.scala:249) ~[scala-library.jar:?]
at [scala-library.jar:?]
at com.netapp.oncloud.logging.MDCPropagatingDispatcher$$anon$1$$anon$ [server-]
at [akka-actor_2.11-2.4.20.jar:?]
at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:415) [akka-actor_2.11-2.4.20.jar:?]
at scala.concurrent.forkjoin.ForkJoinTask.doExec( [scala-library.jar:?]
at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask( [scala-library.jar:?]
at scala.concurrent.forkjoin.ForkJoinPool.runWorker( [scala-library.jar:?]
at [scala-library.jar:?]

2020-12-06 04:36:30,932 UTC ERROR [Create Vsa Working Environment] [t5KefuVI] [             ] [User User  ] ( [SimplicatorServerActor:255] Simplicator request to http://localhost:8080/AzureProtocol/...eResourceGroup failed: The scope '/subscriptions/subscription number/resourceGroups/resource group id num; cannot perform delete operation because following scope(s) are locked: '/subscriptions/subscription number/resourceGroups/resource group id num;. Please remove the lock and try again. Code: ScopeLocked


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