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Applies to

  • Worldwide Professional Services & Managed Services (WW PS & MS) Organization

Description

This Step-by-Step Procedure article explains how to open a request in the new PS Contracts and Compliance SharePoint site. The procedure is organized into the following sections for easy reference:

  • Section 1: Creating a New Request
  • Section 2: Notifications
  • Section 3: View My Requests
Related Links:

Procedure

Section 1: Creating a New Request

  1. Open PS Contracts Request Portal in PowerApps.
  2. Click Select Create New Request.
    image_0.png
  3. Complete the Request Form in the PS Contracts Request Portal.
    image_1.png
    *Required Fields
  4. Complete Section 1: Requestor Details.
    - Provides details about the requestor and the type of request.
    • Requestor Name and Email ??? Auto populated
    • Position ??? Select from drop downs
    • PS Selling Geo ??? Select from drop downs
    • Request Type ??? Select from drop downs
    • PS Selling Region ??? Select from drop downs. If your region is not listed, leave blank and note in comments.
    image_2.png
    *Required Fields
    Note:
    • If submitting a request for a SOW Review or CR, proceed to step 5.
    • If submitting a request for an Inquiry, proceed to step 6.
  5. For SOW Review or CR: Complete Section 2: Requestor Details.
    • Customer Receiving Delivery ??? End Customer receiving services
    • Financial Services Type ??? Select appropriate FST
    • Upload Documents ??? Upload all documents for review and supporting documentation
    • Submit ??? After uploading and completing all information, select ???Submit???
    image_3.png
    *Required Fields
  6. For Inquiry: Complete Section 2: Requestor Details.
    • Type of Inquiry ??? Select from drop downs
    • Policies/Procedures ??? Questions/concerns about policy or business procedures
    • Misc/Other ??? Other questions/concerns
    • SOW/CR ??? Questions/concerns about SOW or Change Request drafting/execution
    • Upload Documents ??? Upload all documents for review and supporting documentation
    • Submit ??? After uploading and completing all information, select ???Submit???
    image_4.png
    *Required Fields

Section 2: Notifications
  1. Email notifications will be provided when a request is submitted and when a request has been assigned.
    image_5.png

Section 3: View My Requests
  1. Open PS Contracts Request Portal in PowerApps.
  2. View your requests in the My Contracts dashboard.
    • Filters ??? Filter requests by Type of Request, Geo, and PS Contracts team Owner
    • Status ??? Select each status to view requests
    • Create Contracts Ticket ??? Create a new PS Contracts request directly from dashboard
    image_6.png

Partner Notes

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