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How to upload a file to NetApp

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Applies to

All NetApp Products

Description

This article describes the procedure that should be followed to send non-Secure data such as a core file, data collection output file (packet trace, OneCollect, or Perfstat) to NetApp Global Support.

  • This KB is only for non-secure entitled customers
  • If you are a secure SESG-entitled customer, please follow our SESG upload instructions
  • Failure to do so could cause penalties or other actions.

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.