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The collect.dcl log reports "could not get session, user/password might be incorrect"

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Category:
metrocluster
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MetroCluster
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Applies to

  • MetroCluster
  • MC_DC

Issue

collect.dcl log from MC_DC data collection shows the following error for a device:

 could not get session, user/password might be incorrect

Cause

Incorrect password

Solution

Check and correct the credentials for the device:

To check configured devices:

  1. Right-click on the MetroCluster Monitor and select Change Configuration (persistent).
  2. Check and change the device credentials as needed.

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