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NetApp Stage KB

Storage bridge FC_PORT_X is Offline

Applies to

  • Fabric MetroCluster
  • ATTO 7500N FibreBridge
  • ATTO 7600N FibreBridge

Issue

  • One of the FC ports on an ATTO bridge is reporting offline: 

[hostname: dsbridge_admin: fc.bridge.fc.port.alert:alert]: Fibre Channel FibreBridge7500N Bridge ATTO_200000xxxxxxx4c0 S/N: FB7500Nxxxxxx WWN: 200000xxxxxxxxx FC Port FC_PORT1 offline.

[hostname: schmd: hm.alert.raised:alert]: Alert Id = StorageBridgePortDown_Alert , Alerting Resource = 210000xxxxxxxxx raised by monitor system-connect

[hostname: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: StorageBridgePortDown_Alert[210000xxxxxxxxx].

storage bridge show -fields fc-port-index-list,fc-port-oper-state-list shows one FC port as offline:
Example:
name fc-port-index-list fc-port-oper-state-list
----------------- ------------------ -----------------------
ATTO_200000xxxxxxx4c0 1,2 offline,online <<<< FC port 1 offline
ATTO_200000xxxxxxx480 1,2 online,online

 

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