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NetApp Stage KB

Remote connections are down during switch firmware upgrade

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metrocluster
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MetroCluster
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Applies to

  • MetroCluster IP
  • Reference Configuration Files (RCFs)
  • BES-53248 switch firmware and RCF upgrade
  • SYNCMIRROR PLEX FAILED alerts

Issue

  • During BES-53248 switch firmware upgrade procedure clusters loose connectivity to DR cluster
  • metrocluster interconnect show displays HA partners as online, but DR/AUX are offline
  • Degraded aggregates reported and remote plexes marked as failed

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