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NetApp Stage KB

Unable to discover a Cloud Volumes ONTAP working environment in Cloud Manager

Last Updated:

Applies to

  • NetApp Cloud Volumes ONTAP (CVO)
  • NetApp Cloud Manager (Connector)
  • Microsoft Azure
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Account Management


  • When attempting to discover a working environment in the Add Working Environment wizard, the discovery times out with the following banner displayed in red:
    • An error occurred while discovering working environment ABCD_123_01: Server Fault
    • An error occurred while discovering working environment ABCD_123_01: undefined


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