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NetApp Stage KB

Unable to add the Cloud Secure Agent VM server in Cloud Insights

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Category:
cloud-insights
Specialty:
oci
Last Updated:

Applies to

Cloud Secure (CS)

Issue

  • Unable to add the CS Agent VM server in CI under Data Collectors " Installed Agents" list. 
  • The error in Cloud secure logs is as follows /opt/netapp/cloudsecure/agent/logs/agent.log

2021-10-18T06:04:01,149 [ERROR] [prod] [tenant_id] [agent_id] [agent-CommunicationManager] - Certificate request failed, reason: Sign Agent certificate request failed. Error building  httpclient, reason: For input string: "80/"
 

2021-10-18T06:04:01,153 [ERROR] [prod] [tenant_id] [agent_id] [agent-ActorSystemImpl] - Failed to configure agent. Reason: Certificate request failed, reason: Sign Agent certificate request failed. Error building  httpclient, reason: For input string: "80/"

 

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