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Security Daemon (SecD) fails to find local unix user by UID and name

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ontap-9
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NAS
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Applies to

  • ONTAP 9.3P5 and prior
  • Clustered Data ONTAP 8

Issue

  • Security Daemon (SecD) fails to find or translate some unix users by UID and name
  • Newly created local unix users are also affected by the issue
  • The affected unix users are unable to mount and access data
  • Number of users against ONTAP version limits - all well within

 

Cluster1::> set advanced
Cluster1::*> vserver services name-service unix-group max-limit show
Limit          Current Count
-------------- --------------
16384          344

Cluster1::*> vserver services name-service unix-user  max-limit show
Limit          Current Count
-------------- --------------
16384          864

  • Details of the defined unix user: 

Cluster1::*> unix-user show -vserver SVM01 -user NewUser
             Vserver: SVM01
           User Name: NewUser
             User ID: 1234
    Primary Group ID: 321
    User's Full Name:

  • Translate fails for both the unix name and UID


    Cluster1::*> diag secd authentication translate -node NODE01 -vserver SVM01 -uid 1234
    Vserver: SVM01 (internal ID: 8)
    Error: Acquire UNIX credentials procedure failed
      [  0 ms] Entry for user-id: 1234 not found in the current source:
               FILES. Entry for user-id: 1234 not found in any of the available sources
    **[  0] FAILURE: Unable to retrieve UNIX username for UID 1234
    Error: command failed: Failed to resolve User ID '1234' to a user name. Reason: "SecD Error: object not found".

    Cluster1::*> diag secd authentication translate -node NODE01 -vserver SVM01 -unix-user-name NewUser
    Vserver: SVM01 (internal ID: 8)
    Error: Acquire UNIX credentials procedure failed
      [  0 ms] Entry for user-name: NewUser not found in the current
               source: FILES. Entry for user-name: NewUser not found in
               any of the available sources
    **[     0] FAILURE: Unable to retrieve UID for UNIX user NewUser
    Error: command failed: Failed to resolve user name to a UNIX ID. Reason: "SecD Error: object not found"

  • Unix user credential show fails

Cluster1::*> diag secd authentication show-creds -node NODE01 -vserver SVM01 -unix-user-name NewUser
Vserver: SVM01 (internal ID: 8)
Error: Acquire UNIX credentials procedure failed
  [  0 ms] Entry for user-name: NewUser not found in the current
           source: FILES. Entry for user-name: NewUser not found in
           any of the available sources
**[     0] FAILURE: Unable to retrieve UID for UNIX user NewUser
Error: command failed: Failed to resolve user name to a UNIX ID. Reason: "SecD Error: object not found".

 

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