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NetApp Stage KB

OnPrem Cloud Manager installation hangs because of insufficient CPU's

Last Updated:

Applies to

  • OnPrem Cloud Manager (OCCM)
  • Centos 7.9
  • VMware Virtual Machine


  • The installation of OnPremise OCCM does not succeed
  • The installation hangs on the last step Waiting For Web Server to be up

***** Installation Finished <date>*****

 - You can now access NetApp Service Connector by browsing to this machine.
   To access NetApp Service Connector from a different machine,
 just use http://<SERVER_IP>

 - You can use the Netapp OnCommand Cloud Manager rest APIs by accessing

 - The AutoSupport feature is enabled by default (recommended).
***** Waiting For Web Server to be up *****


  • The /opt/application/netapp/cloudmanager/log/service-manager.log shows error

ERROR: for occm  Cannot create container for service occm: Range of CPUs is from 0.01 to 1.00, as there are only 1 CPUs available


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