Global File Cache: Why does T-Service automatically stop on my Edge?
Applies to
- Global File Cache (GFC)
- GFC Edge
- License Manager Server (LMS)
Answer
TService on an Edge will automatically stop when the Edge can not contact the License Manager Server for Longer than 7 days.
Possible Causes:
- Firewall change, port 443 is no longer open.
- License Manager Server is not available on the network.
- License Manger Server hardware failure.
Additional Information
If you have verified connectivity between the LMS and Edge and port 443 being open. Please contact support for additional tourbleshooting assistance.