Skip to main content
NetApp Stage KB

Failed inventory with HTTP 404 error on IAM security user credentials for AWS EC2 and EBS Data Collector in Cloud Insights

Last Updated:

Applies to

Cloud Insights (Acquisition Unit in Centos / RHEL )


When attempting to poll from any EC2 or EBS instances within a EC2 and EBS Data Collector in Cloud Insights, the following message is reported within the Data Collector's Inventory status:
Error retrieving data: Request failed with status 404: http://[PUBLIC-IP]:80/latest/meta-data/iam/security-credentials/[IAM-role]

In reference to the above error message, [PUBLIC-IP] represents the public IP address of the EC2/EBS instance from which Cloud Insights is having trouble acquiring data. [IAM-role] is the assigned IAM role running on the particular EC2/EBS instance that will retrieve temporary credentials like access keys and tokens.




Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.