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NetApp Stage KB

Cloud Manager needs you to update or re-enter your NSS credentials

Last Updated:

Applies to

  • Cloud Manager
  • NetApp Support Site (NNS)


Email sent by NetApp requiring NSS credentials update:

Cloud manager leverages the NetApp IT infrastructure, which has recently undergone an upgrade to enhance security and global trade compliance. As a result of this upgrade, Cloud Manager needs you to update or re-enter your NSS credentials for every NSS account you have configured in Cloud Manager.

Please note that if you do not update or re-enter your NSS credentials, you may experience operations failures as a
result inconsistencies between Cloud Manager and the NetApp IT infrastructure.

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