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Cloud Manager hangs when performing normal tasks against CVO

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Category:
cloud-manager
Specialty:
CLOUD
Last Updated:

Applies to

  • Google Cloud Platform (GCP)
  • Cloud Manager Connector (CM)
  • Cloud Volume ONTAP (CVO)

Issue

CM is hanging when performing normal tasks against CVO, for example: stopping CVO.

INFO  [Stop Vsa] [       ] [] [      ] (common-akka.actor.default-dispatcher-40) [OdinActor:109] >>>> Start action => Action Name: 'Stop Vsa', Resource Key: ':vsaworkingenvironment:' >>>>
.
.
<CM hangs for ~12 minutes>
ERROR [OccmMain] [Startup] [] [System] (oncloud-akka.actor.default-dispatcher-33) [StatusUpdaterActor:182] failed to calculate status for CVO vsaworkingenvironmentwith error: java.lang.IllegalStateException: cannot enqueue after timer shutdown
ERROR [OccmMain] [Startup] [] [System] (oncloud-akka.actor.default-dispatcher-3) [StatusUpdaterActor:182] failed to calculate status for CVO vsaworkingenvironmentwith error: java.lang.IllegalStateException: cannot enqueue after timer shutdown
INFO  [        ] [       ] [] [      ] (Thread-1) [OccmMain$:55] Shutdown OCCM hook
INFO  [        ] [       ] [] [      ] (Thread-1) [ConfigActorServer$:37] Config actor system is stopped
INFO  [        ] [       ] [] [      ] (Thread-1) [CognitoActorServer$:31] Config actor system is stopped
INFO  [        ] [       ] [] [      ] (Thread-1) [WSClientHandler$:33] Closing clients:
INFO  [        ] [       ] [] [      ] (Thread-1) [KinesisActorServer$:34] Kinesis actor system is stopped
INFO  [        ] [       ] [] [      ] (Thread-1) [SimplicatorJettyService:55] Initiating shutdown sequence
INFO  [        ] [       ] [] [      ] (Thread-1) [WSClientHandler$:33] Closing clients: simplicatorlicense,simplicatorportal,simplicatorrestOntap,simplicatorazure,simplicatordataSense,simplicatorsaas-mp
INFO  [        ] [       ] [] [      ] (Thread-1) [Server:134] Simplicator is stopped
INFO  [        ] [       ] [] [      ] (Thread-1) [SimplicatorJettyService:57] Simplicator is down
INFO  [        ] [       ] [] [      ] (Thread-1) [CommonActorSystem$:31] Common actor system is stopped
INFO  [        ] [       ] [] [      ] (Thread-1) [OccmServer:354] Initiating shutdown sequence
INFO  [        ] [       ] [] [      ] (Thread-1) [OccmServer:359] CloudManager actor system is down
INFO  [OccmMain] [Startup] [] [System] (main) [OccmServer:89] Initiating startup sequence

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