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NetApp Stage KB

Cloud Manager fails to switch to advanced view in HA instances with a Failed PROXY error

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Public
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Category:
cloud-manager
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Manager
  • ONTAP System Manager

Issue

  • In certain configurations you may experience trouble entering the working environment in the SaaS version of Cloud Manager
  • It may take several minutes to load the working environment once logged in to Cloud Manager
  • On an HA instance, it may fail to switch to advance view with a Failed PROXY error.

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Case Citation
4a0a60fe-8867-4c70-8de8-85cf46f53e19