Cloud Manager connector timing out when attempting CVO upgrade
Applies to
- Cloud Manager
- Cloud Volumes ONTAP (CVO)
Issue
- Failed CVO upgrade initiated from Cloud Manager. After the upgrade attempt is complete the CVO reboots but the upgrade is not performed.
- Reviewing the connector server logs indicates a timeout error when the CVO attempts to download the system image:
2022-03-22 17:26:32,808 UTC ERROR [Update System Image ] [6aSqaR74] [6aSqaR74 ] [USER ] (simplicator-akka.actor.default-dispatcher-28440) [SimplicatorServerActor:285] ******************** Simplicator request to http://localhost:8080/ZapiProtocol/downloadClusterImage failed: Data retrieval failed from remote host "http://<ip-address>:80/ontap/images/ONTAP-9.8.tgz". Reason: Timeout was reached : Connection timed out after 60005 milliseconds
com.netapp.oncloud.simplicator.client.common.SimplicatorException: Data retrieval failed from remote host "http://<ip-address>:80/ontap/images/ONTAP-9.8.tgz". Reason: Timeout was reached : Connection timed out after 60005 milliseconds
- When running the below command the ONTAP version will reflect the current version instead of upgraded version:
::> version