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NetApp Stage KB

Cloud Insights acquisition unit has failed status or works randomly

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cloud-insights
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Applies to

  • Cloud Insights Service (CI)
  • on site deployed Acquisition Unit (AU)

Issue

  • AU status is failed e.g. stays down
  • in some cases it worked randomly
  • acquisition unit is not sending data to Cloud Insights Service

 

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Case Citation
e4ccbad5-ba09-49fd-bff1-21ca29bae51e