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NetApp Stage KB

Cloud Backup Service snapshot backups not being created according to policy selected

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Visibility:
Public
Votes:
0
Category:
cloud-backup-service
Specialty:
CLOUD
Last Updated:

 

 

Applies to

  • Cloud Manager
  • Cloud Backup Service

Issue

Cloud Backup manual backup is working but volumes are not automatically backed up to Cloud, despite having a schedule policy in place. Automatic backup fails with error:

Failure to perform I/O with the capacity tier. Retry the operation
Some of the volumes backup may have failed. Backup for Volume with id xxxxxxxxxxxxxxxx, entry doesn't exist

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