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NetApp Stage KB

CVO upgrade failed on "Download Cluster Image" with timeout

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Category:
cloud-manager
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CLOUD
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Applies to

  • Google Cloud Platform (GCP)
  • Cloud Manager Connector
  • Cloud Volumes ONTAP
  • ONTAP 9.x upgrade

Issue

Cloud Volumes ONTAP upgrade from Cloud Manager Connector  fails with below error:
 
Cloud Manager UI timeline or server.log:
 
Download Cluster Image
Failed
{
"_cluster": "10.x.x.x",
"_failure": "Data retrieval failed from remote host \"http://10.1.1.x::80/ontap/images/ONTAP-9.9.1P6.tgz\". Reason: Timeout was reached : Connection timed out after 60009 milliseconds",
}

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