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NetApp Stage KB

CI DataCollector fails with Message ID 4485F9A

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cloud-insights
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oci
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Applies to

  • Cloud Insights (CI)
  • Data ONTAP 9.x
  • SolidFire

Issue

  • Data collector status Failed
    Internal error. Message ID: 4485F9A reported by collector 
  • Verified port 443 network connectivity from the Acquisition Unit (AU) to ONTAP, SolidFire management
  • Other data collectors on same AU are working fine

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