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NetApp Stage KB

CBS volume restore from the cloud manager fails

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Visibility:
Public
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0
Category:
cloud-backup-service
Specialty:
DP
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • OnCommand Cloud Manager (OCCM)
  • Cloud Backup Service (CBS)
  • Active Data Connector (ADC)

Issue

  • CBS volume restore from the cloud manager fails with the following error
Create Dp Volume operation is not supported for Backup to Cloud Service. Reason: Tenancy account does not have valid Saas Marketplace subscription to use Backup to Cloud service

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Case Citation
2babfe6b-6958-4332-a7e9-b39f49a576fe