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NetApp Stage KB

CBS interface not loading in Cloud Manager after applying HTTPS cert

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Public
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Category:
cloud-backup-service
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Manager
  • Cloud Backup Service (CBS)

Issue

  • An https cert has been added to Cloud Manager, but when entering the CBS interface, the GUI is blank and won't show the Backups list.
  • Further the following is displayed in the GUI

 
  • Another indication CBS is having problems is the link between the CVO instance and the designated S3 bucket is notably absent

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Case Citation
d855fe68-7319-472a-a33f-72e393d7326f