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NetApp Stage KB

"POST:/account/account/...file-explore/start not found" error when trying to restore

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Category:
cloud-manager
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Volume ONTAP (CVO)
  • BlueXP (formerly Cloud Manager)

Issue

When navigating to Canvas > Backup & Restore menu > Selects 'View Restore Dashboard' > Selects 'Restore Files or Folder'
option from 'Browse & Restore' menu > Selects volume 'vol_01' > Selects backup 'daily.2002-10-02_0040'

Gets error:

POST:/account/account-xxxxxx/providers/cloudmanager_cbs/api/v2/sfr/volume/xxxxx/xxxx/start not found

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Case Citation
e4907427-36c3-44cc-897e-f9873059a796