Unable to add PTR Records to DNS Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:ontap-9Specialty:nasLast Updated: Applies to DNS Servers ONTAP 9 Description Ideally your DNS/Network team is able to add the appropriate PTR records, if not, a workaround is provided below.