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CONTAP-120558: Time to Live (TTL) of CNAME DNS record cached in ONTAP can be invalid

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Category:
ontap-9
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NAS
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Issue

  • Disks may have higher utilization and latency due to this.
    • DNS TTL values may report incorrectly.
    • Azure best practice of page blobs is 60 second TTL.
  • Disks will report 100% utilization and higher latency will be seen.
    • Could be a subset of disks or all disks on node.

::cluster::> set -privilege advanced :: ::Warning: These advanced commands are potentially dangerous; use them only when directed to do so by NetApp personnel. ::Do you want to continue? {y|n}: y :: ::cluster::*> name-service cache hosts forward-lookup show -vserver <cluster_name> <--Make sure the SVM name matches cluster name before the prompt (::*> in this case) :: (vserver services name-service cache hosts forward-lookup show) :: IP Address IP Create ::Vserver Host Protocol Family Address Source Time TTL(sec) ::--------- -------- -------- ------- -------------- ------- ---------- -------- ::cluster pageblobhost.blob.core.windows.net Any Ipv4 dns 53050 :: 20.1.2.3 11/28/ :: 2023 :: 09:22:43 ::cluster pageblobhost.blob.core.windows.net Any Ipv4 dns 25462 :: 20.1.2.3 11/28/ :: 2023 :: 09:26:40 ::... ::cluster::*> run -node node1 statit -b ::... (wait 30 seconds) ::cluster::*> run -node node1 statit -e ::... ::disk ut% xfers ureads--chain-usecs writes--chain-usecs cpreads-chain-usecs greads--chain-usecs gwrites-chain-usecs ::/data_aggr1/plex0/rg0: ::0a.11.1 10 23.42 0.00 .... . 11.21 61.56 133 12.21 57.15 50 0.00 .... . 0.00 .... . ::0a.10.1 11 23.80 0.00 .... . 11.66 59.25 147 12.14 57.37 55 0.00 .... . 0.00 .... . ::1a.12.1 100 158.69 120.29 5.43 2299 10.26 34.39 553 28.15 9.93 839 0.00 .... . 0.00 .... . ::0a.11.2 100 156.09 118.85 5.39 2253 9.96 34.97 553 27.28 10.05 794 0.00 .... . 0.00 .... . :: :: ::cluster::> qos statistics volume latency show -vserver svm1 -volume vol1 ::Workload ID Latency Network Cluster Data Disk QoS Max QoS Min NVRAM ::--------------- ------ ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ::-total- - 4.71ms 185.00us 7.00us 468.00us 4.04ms 0ms 0ms 11.03s ::vol1-wid32140 32140 22.22s 86.00us 125.00us 904.00us 321.11ms 0ms 0ms 16.34s

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