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Weekly and user triggered autosupports are not transmitted to NetApp

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Applies to

  • ONTAP 9
  • Autosupport

Issue

  • Daily autosupports are received but weekly and user triggered logs are not sent to NetApp.
  • Notifyd log show the autosupports are successfully triggered .

00000016.00991341 047bef16 Mon Oct 21 2024 19:42:56 +05:30 [kern_notifyd:info:2202] Subject: HA Group Notification from xyzcsbded (USER_TRIGGERED (ALL)) NOTICE
00000016.00991342 047bef16 Mon Oct 21 2024 19:42:56 +05:30 [kern_notifyd:info:2202] Successfully processed smtp ASUP by delivery thread, seq: 233 status: sent-successful
00000016.009917ad 047bf876 Mon Oct 21 2024 19:46:56 +05:30 [kern_notifyd:info:2202] Retry   http ASUP delivery: seq num= 232, subj= HA Group Notification from xyzcsbded (ON DEMAND (ALL:AODS TRIGGERED)) NOTICE

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