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The NTP Server Selection State is displayed as "Server Not Responding or Too Distant"

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • NTP

Issue

  • ONTAP cluster time is never synced to the configured NTP server
  • Checking NTP status shows the following:
::> cluster time-service ntp status show -instance
                                      Node: Cluster01-01
NTP Server Host Name, IPv4 or IPv6 Address: x.x.x.x
                         Server IP Address: x.x.x.x
Is Peer Reachable and Responding to Polls?: true
         Is Peer Selected as Clock Source?: false
                 State of Server Selection: reject
     Description of Server Selection State: Server Not Responding or Too Distant
                      Poll Interval (secs): 64
                Time from Last Poll (secs): 11
              Offset from Server Time (ms): -2101.425
                 Delay Time to Server (ms): 1.201
                 Maximum Offset Error (ms): 53.246
                    Reachability of Server: ff
                   Stratum of Server Clock: 2
                 Reference Clock at Server: x.x.x.x
           Reported Packet and Peer Errors: peer_dist
 
                                      Node: Cluster01-02
NTP Server Host Name, IPv4 or IPv6 Address: x.x.x.x
                         Server IP Address: x.x.x.x
Is Peer Reachable and Responding to Polls?: true
         Is Peer Selected as Clock Source?: false
                 State of Server Selection: reject
     Description of Server Selection State: Server Not Responding or Too Distant
                      Poll Interval (secs): 1024
                Time from Last Poll (secs): 140
              Offset from Server Time (ms): -2082.545
                 Delay Time to Server (ms): 1.168
                 Maximum Offset Error (ms): 80.44
                    Reachability of Server: ff
                   Stratum of Server Clock: 2
                 Reference Clock at Server: x.x.x.x
           Reported Packet and Peer Errors: peer_dist
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