Skip to main content
NetApp Stage KB

System panic with PANIC: page fault (supervisor read, page not present)

Views:
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • Data ONTAP 8
  • ONTAP 9

Issue

System panics with a string similar to one or both of the following:
PANIC: process on cpu0 hung (dsa_worker3) for 30001 milliseconds! in SK process dsa_worker3 on release 8.2.5P5 on Fri Apr 23 12:10:00 GMT 2021
version: 8.2.5P5: Thu Jan 7 04:22:14 PST 2021
compile flags: x86_64
Writing panic info to HA mailbox disks.


recursive PANIC: page fault (supervisor read, page not present) on VA 0x144 cs:rip = 0x20:0xffffffff840e5685 rflags = 0x10046
cpuid = 0
Uptime: 2m37s
System halting...

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.