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How to upgrade a failed or offlined NVMe flash cache device

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fas-systems
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HW
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Applies to

  • FAS2620
  • FAS2650
  • FAS2720
  • FAS2750
  • FAS8200
  • FAS8300
  • FAS8700

Description

  • A Flash Cache NVMe device may go offline due to an issue which is fixed by a later version of firmware

  • EMS message
    Mon June 25 18:05:23 UTC [node01: gemini-notif-thread: callhome.nvme.offline:alert]: Callhome for Flash Cache NVMe Offline.

    cluster::> system node run -node node01 -command sysconfig -a
            slot 1: Flash Cache NVMe
            Serial Number:      ZEP00AS3
            Part Number:        119-00329
            Hardware Revision:  A0
            Firmware Version:   NA03
            Firmware File:      X3311_S00005000NVM
            Model Name:         X3311A
            Capacity:           1024 GB
            State:              failed

  • This procedure describes how to identify and recover a device in this state

 

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