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External shelf attention LED on with temperature sensor unavailable error

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HW
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Applies to

  • FAS8040-R6
  • DS4246

Issue

  • External shelf front attention LED on.
  • Temperature sensor error detected like following.

STORAGE SHELF.XML

ERROR:Temperature reported by temperature sensor "1" exceeds the specifications for the disk shelf or its components.

ENVIRONMENT

Channel: 0d
Shelf: 20
Temperature Sensor installed element list: 1, 2, 3, 4, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] Unavailable★
[2] 32 C (89 F) Normal temperature range
[3] 32 C (89 F) Normal temperature range
[4] 41 C (105 F) Normal temperature range

 

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