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Critical fault reported on disk storage shelf – DS224 PSU failure

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HW
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Applies to

DS224-12

Issue

  • EMS log report Critical fault reported ondisk storage shelf attached to channel 0x
[?] Mon Nov 21 02:00:00-0500 [node01: statd: monitor.shelf.fault:alert]: Critical fault reported ondisk storage shelf attached to channel 0b. Check fans, power supplies, disks,and temperature sensors.
[?] Mon Nov 21 02:00:00-0500 [node02: statd: monitor.shelf.fault:alert]:Critical fault reported on disk storage shelf attached to channel 0b. Checkfans, power supplies, disks, and temperature sensors.
  • ENVIRONMENT output indicates Power Supply error
productidentification=DS224-12
Module type: IOM12E; monitoring is active 
product revision level=0230

Power Supply installed element list: 1, 2; with error: 1
Power Supply information by element:
[1] Serial number:PSD094221069757  Part number:114-00148+G1
Type: 98
Firmware version:0200  Swaps: 0
[2] Serial number:PSD094221069776  Part number:114-00148+G1
Type: 98
Firmware version: 0200  Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4; with error: 1, 2
Shelf voltages by element:
[1] <N/A> sensor condition <N/A>
[2] <N/A> sensor condition <N/A>
[3] 5.01 Volts Normal voltage range
[4] 12.02 Volts  Normal voltage range

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