CRC errors reported on all cluster ports except one cluster port
Applies to
- ONTAP 9
- FAS/AFF
- Cluster Network Switches
Issue
- The following errors are reported in the event logs
[Node_1: vifmgr: vifmgr.cluscheck.hwerrors:alert]: Port e0c on node Node_1 is reporting a high number (at least 1 per 1000 packets) of observed hardware errors (CRC, length, alignment, dropped).
[Node_1: vifmgr: vifmgr.cluscheck.hwerrors:alert]: Port e0c on node Node_1 is reporting a high number (at least 1 per 1000 packets) of observed hardware errors (CRC, length, alignment, dropped).[Node_1: vifmgr: callhome.clus.net.degraded:alert]: Call home for CLUSTER NETWORK DEGRADED: CRC Errors Detected - High CRC errors detected on port e0c node Node_1- CRC errors observed on cluster ports of all nodes
-- interface e0a (2 days, 23 hours, 43 minutes, 47 seconds) --
RECEIVE
Total frames: 33262k | Frames/second: 129 | Total bytes: 10800m
Bytes/second: 41824 | Total errors: 200 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 249k
Non-primary u/c: 0 | CRC errors: 200 | Runt frames: 0
Fragment: 0 | Long frames: 0 | Jabber: 0
-- interface e0c (2 days, 23 hours, 43 minutes, 47 seconds) --
RECEIVE
Total frames: 35377k | Frames/second: 137 | Total bytes: 35822m
Bytes/second: 138k | Total errors: 587 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 249k
Non-primary u/c: 0 | CRC errors: 587 | Runt frames: 0
Fragment: 0 | Long frames: 0 | Jabber: 0
- No CRC errors found on cluster ports on one node:
-- interface e0a (2 days, 23 hours, 43 minutes, 31 seconds) --
RECEIVE
Total frames: 63411k | Frames/second: 246 | Total bytes: 180g
Bytes/second: 697k | Total errors: 0 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 249k
Non-primary u/c: 0 | CRC errors: 0 | Runt frames: 0
Fragment: 0 | Long frames: 0 | Jabber: 0
- From the switch logs it can be found that errors are reported on the switch port connected to the cluster port with no errors
(switch-1)#show interface Ethernet 0/1
Total Packets Received with MAC Errors......... 258519
Jabbers Received............................... 0
Fragments Received............................. 26
Undersize Received............................. 0
Alignment Errors Received...................... 0
FCS Errors Received............................ 258493
Overruns Received.............................. 0
URPF Discards.................................. 0
(switch-1)#show interface counters
Port InOctets InUcastPkts InMcastPkts InBcastPkts InDropPkts Rx Error
--------- ---------------- ---------------- ---------------- ---------------- ---------------- ----------------
0/1 10850251237305 3773573904 563050 457598 0 258520
0/2 8884225958797 2136588335 563047 441800 8 0