Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-82619: "SwitchTemperatureCritical_Alert" is frequently hit for Broadcom switchesFri, 06 Mar 2026
- CONTAP-83748: 'Fail to bind UDP socket' hwassistFri, 06 Mar 2026
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1Fri, 06 Mar 2026
- CONTAP-609947: NA56 FW release for the MZWLJ drivesFri, 06 Mar 2026
- CONTAP-613241: IOM12B module firmware 02.11 enhancements and bug fixesFri, 06 Mar 2026
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systemsFri, 06 Mar 2026
- CONTAP-617069: NA71 FW release for the S173A drivesFri, 06 Mar 2026
- CONTAP-617167: IOM12 module firmware 04.11 enhancementsFri, 06 Mar 2026
- CONTAP-622468: NA05 FW release for TTCRE drivesFri, 06 Mar 2026
- CONTAP-622754: User other than 'admin' not supported with Cisco NXOS 10.2(6)-10.5(4)(M) for CSHM log collection in ONTAP 9.16.1+Fri, 06 Mar 2026
- CONTAP-627663: ONTAP cluster node reboots unexpectedlyFri, 06 Mar 2026
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileFri, 06 Mar 2026
- CONTAP-578899: [RFE] Automatic case generation for nvmem.battery.chgrFailed SU573 messagesFri, 06 Mar 2026
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))Fri, 06 Mar 2026
- CONTAP-594095: NA52 FW release for WCOF model drivesFri, 06 Mar 2026
- CONTAP-595552: NSM100, NSM100B, NSM140: Disk shelf module firmware 0404 enhancementsFri, 06 Mar 2026
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drivesFri, 06 Mar 2026
- CONTAP-597858: Creating or deleting cluster-management LIF doesn't sync with BMC immediatelyFri, 06 Mar 2026
- CONTAP-599082: After RCF application, the SwitchInfoUpdateFailure_Alert is reported for a switch already monitored by CSHMFri, 06 Mar 2026
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Fri, 06 Mar 2026
- CFBMC-2735: Cannot communicate with BMC after firmware upgrade to 13.7Mon, 23 Mar 2026
- CONTAP-203134: After enabling log collection on BES-53248 logs fail to be gathered with 'Switch dump log error'Mon, 23 Mar 2026
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1Wed, 18 Mar 2026
- CONTAP-112149: rlib.duplicate.ip.detected event for HA interconnect IP addressFri, 06 Mar 2026
- CONTAP-289899: AFF A800 MCC-IP : Intermittent HA interconnect OFW timeouts on a single nodeFri, 06 Mar 2026
- CONTAP-87586: Katana BMC switch/e0M dropping reachability broadcast packetsFri, 06 Mar 2026
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03Fri, 06 Mar 2026
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appearFri, 06 Mar 2026
- CONTAP-88356: SSH authentication failures due to RCF banner and version collection in CSHMFri, 06 Mar 2026
- CONTAP-89808: BMC login with fails with "Access denied" though the cluster login succeeds using same credentialsFri, 06 Mar 2026
- CONTAP-90109: In mixed version cluster with nodes running on 9.8 & 9.10, 9.10 node goes Out of Quorum when unjoin and rejoin the ClusterFri, 06 Mar 2026
- CONTAP-92696: REST API Change: "isl" Property Field Type in "network/ethernet/switch/ports"Fri, 06 Mar 2026
- CONTAP-92723: CSHMD crashes if port security feature is not enabled with Cisco switchesFri, 06 Mar 2026
- CONTAP-93041: BMC 13.10P1 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsFri, 06 Mar 2026
- CONTAP-94740: Baseboard Management Controller (BMC) Firmware updates when partner node is offlineFri, 06 Mar 2026
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communicationFri, 06 Mar 2026
- CONTAP-95894: Replacement internal NVMe drive getting duplicate clustershell ID after replacementFri, 06 Mar 2026
- CONTAP-82619: "SwitchTemperatureCritical_Alert" is frequently hit for Broadcom switchesFri, 06 Mar 2026
- CONTAP-82891: For ONTAP health monitoring of Cisco switches, SNMPv2 traffic might still be seen after switching to SNMPv3 for monitoringFri, 06 Mar 2026
- CONTAP-83748: 'Fail to bind UDP socket' hwassistFri, 06 Mar 2026
Highest rated
(rating)- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutes
- CHW-2759: Multi-disk panic on both nodes due to NS224 shelf reboot
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk error
- CHW-2883: ONTAP 9.15.1 reports AFF A150 or ASA A150 system as FAS2750
- CHW-2879: A400 shuts down with no error message
- CHW-2939: Smoked Controller that was blown on the chassis caused a downtime
- CHW-2960: Controller disruption on FAS system caused by NVMe Flash Cache command timeout
- CHW-2949: Watchdog reset on certain certain systems
- CHW-2983: High fan noise levels reported on certain storage systems
- CHW-3024: SP 10.9P2 Heartbeat missed caused C800 to reboot
- CHW-3133: FAS2820 Uncorrectable machine check error after motherboard replacement
- CHW-3131: NSM100 module fails during shelf module FW upgrade
- CHW-3129: AFF A70 Unexpected L2 Watchdog Reset due to non-readable sensor
- CHW-3084: Disk sanitization not showing 100% of completion during the process in ONTAP 9.13.1
Recently updated
(date updated)- CFBMC-2735: Cannot communicate with BMC after firmware upgrade to 13.7
- CONTAP-203134: After enabling log collection on BES-53248 logs fail to be gathered with 'Switch dump log error'
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1
- CONTAP-112149: rlib.duplicate.ip.detected event for HA interconnect IP address
- CONTAP-289899: AFF A800 MCC-IP : Intermittent HA interconnect OFW timeouts on a single node
- CONTAP-87586: Katana BMC switch/e0M dropping reachability broadcast packets
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appear
- CONTAP-88356: SSH authentication failures due to RCF banner and version collection in CSHM
- CONTAP-90109: In mixed version cluster with nodes running on 9.8 & 9.10, 9.10 node goes Out of Quorum when unjoin and rejoin the Cluster
- CONTAP-92696: REST API Change: "isl" Property Field Type in "network/ethernet/switch/ports"
- CONTAP-92723: CSHMD crashes if port security feature is not enabled with Cisco switches
- CONTAP-94740: Baseboard Management Controller (BMC) Firmware updates when partner node is offline
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communication
- CONTAP-95894: Replacement internal NVMe drive getting duplicate clustershell ID after replacement
Recently added
(date created)- CONTAP-82619: "SwitchTemperatureCritical_Alert" is frequently hit for Broadcom switches
- CONTAP-83748: 'Fail to bind UDP socket' hwassist
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1
- CONTAP-609947: NA56 FW release for the MZWLJ drives
- CONTAP-613241: IOM12B module firmware 02.11 enhancements and bug fixes
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systems
- CONTAP-617069: NA71 FW release for the S173A drives
- CONTAP-617167: IOM12 module firmware 04.11 enhancements
- CONTAP-622468: NA05 FW release for TTCRE drives
- CONTAP-622754: User other than 'admin' not supported with Cisco NXOS 10.2(6)-10.5(4)(M) for CSHM log collection in ONTAP 9.16.1+
- CONTAP-627663: ONTAP cluster node reboots unexpectedly
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
- CONTAP-578899: [RFE] Automatic case generation for nvmem.battery.chgrFailed SU573 messages
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))
- CONTAP-594095: NA52 FW release for WCOF model drives
