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NetApp Stage KB

"StorageBridgeUnreachable_Alert" reported in only one cluster via in-band monitoring

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metrocluster
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Helpful 

Applies to

  • ONTAP 9
  • Fabric MetroCluster
  • ATTO bridge

Issue

  • Call home for "StorageBridgeUnreachable_Alert" is recevied while the bridge is monitored via in-band

Fri Jun 03 16:31:48 +0200 [Node-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm:
StorageBridgeUnreachable_Alert[ATTO_20000010XXXXXX].

  • Below error is received while running commands on the bridge from the cluster reporting error

::> storage bridge run-cli -name ATTO_20000010XXXXXX -command "info"
[Job 18760] Job succeeded: Bridge is currently unavailable. Wait a few minutes and then try the operation again.    

  • Alert recevied only in one cluster and same bridge reports fine from other cluster
 

 

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